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Returns & Exchange
Welcome to our online factory. We offer all kinds of latest products and are mainly shipped via Express Mail Service. Enjoy free shipping and only several days delivery. Please make sure your recipient name, shipping address and telephone number correct, otherwise we are not responsible for your lost shipment.

Cancel Order Policy
If you want to cancel your order, please contact our customer service email after you order within 3 hours, before item(s) are shipped out. So sorry that we can't cancel order when package is on way. Thank you for your understand. If you insist to cancel your order, please observe our return policy.

Return Policy
If you want to return your item(s), please contact our customer service team within three days when you received them. Please provide your name,order ID and order email when contacting our customer service. All return items must keep their original condition, they most not worn, altered or washed, with all tags attached. And you have to pay restocking fee, shipping fee and handling fee.

Exchange Policy
Please contact us with your name and order email when you want to exchange different size or color within three days. If you want to exchange other styles, you have to pay price spread. Also you must contact our customer service, they will help you. All exchange products, must keep their original condition, and are not worn, altered or washed, with all tags attached. You have to pay restocking fee, shipping fee and handling fee as well.

In order to ensure your befits, please make sure to keep your order information. If you have any questions, please feel free to contact us via email.

For contacting, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your billing address is a P.O. Box then you must provide us with a physical address by email in order for us to ship your merchandise.
No matter whatever the situation is, we will always send you the item before the delivery deadline, and try our best to negotiate with the related delivery companies to take your case as priority.

Delivery Charge

Our delivery charge is 7$ per order (will be converted to the local currency based on your choice). We offer fixed delivery charge for every single order which will be auto-added in the grand total when you send payment, no matter how many items are purchased.

Tracking Your Order

We have partnered with a number of reputable shipping companies for the destinations we service. These include Royal Mail, DPD and so on.
Whenever we send out a delivery we include a tracking link so that you can follow its progress
Here are the links to all the delivery companies we use so you can track your order
Royal Mail:

International Delivery Policies

For the international order, you are assured to enjoy a fast and professional service due to our long-term partnerships with FedEx, UPS, DHL etc., therefore, even worldwide shipping and packaging to U.S, Canada, Australia and so on, are possible and safe without any damage because of those well-trained stuff.



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03 11 88 18 18
23 rue du Faubourg du Temple
75011 Paris

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